Where do I find a Scratcher's ticket number?

A Scratcher's ticket number is a 12-digit number printed on the back of the ticket.

It is above a barcode that is generally close to the bottom of the ticket.

Frequently Asked Questions

Please have a look around. The answer to your question might be just a click away.

What is the Lottery VIP Club?

The Lottery VIP Club is a free club for New Mexico Lottery players. It offers the services players want most:

  1. Jackpot alerts and winning numbers sent to an email or cell phone;
  2. Notice of new games, promotions, second-chance drawings and winners.
  3. A tool to enter drawing ticket numbers to check for prizes.

I forgot my password. What do I do?

  1. On the VIP Sign-In page, click I forgot my password. This will take you to the Recover Password page.
  2. Enter your email address and click "Recover." You will be asked to answer the secret question that you chose when you created your account.
  3. Enter the answer to your secret question and click "Send." Your password will be sent to your email address.

My email address has changed. How do I change my email address in the VIP Club?

To change your email address, log into the NM Lottery VIP Club using your old email address and password.

  1. Click "My Account"
  2. In "My Info", enter your new email over your old email address in the "Email Address" and "Retype Your Email Address" boxes.
  3. Click "Save"

How do I change my password?

To change your password, log into the NM Lottery VIP Club.

  1. Click "My Account"
  2. Complete the requested information in the "My Password" section.
  3. Click "Save"

Can I join the New Mexico Lottery VIP Club if I don’t live in NM?

Since federal law prohibits lotteries from selling tickets across state lines, players must reside in New Mexico to join the New Mexico Lottery VIP Club.

I no longer want to receive email or text alerts from the New Mexico Lottery. How do I unsubscribe from these alerts?

You can make changes to your preferences by updating your VIP club profile. Log into the VIP Club.

  1. Click "My Services"
  2. For each alert that you wish to unsubscribe from, locate the "How would you like to receive alerts," box and uncheck "By email" or "By mobile phone" whichever applies.
  3. Click "Save"

I signed up to receive text message alerts, but I am not receiving them.

Have you changed mobile phone carriers lately? If so, you will need to update your VIP Club account. To change your mobile phone carrier, log into the VIP Club.

  1. Click "My Account"
  2. Click on the relevant phone number in the "My Phones" section.
  3. A box for mobile phone carrier will appear. Select the appropriate carrier from the list provided.
  4. Click "Save"

I signed up to receive email alerts, but I am not receiving them.

Your email message may have gone to your junk mail or spam folder. To prevent emails from going directly to your spam folder, simply add VIPClub@nmlottery.com to your Contacts or Address Book for the email account that is registered with your VIP Club membership.

If you are still not receiving emails, you or your email service provider may have set preferences on your email service to prevent you from receiving bulk emails. In this case, please contact your email service provider if you are not receiving your Winning Numbers email.

I can’t get into the VIP Club to update my profile.

If you are attempting to access the VIP Club web site from a Local Area Network (LAN) such as your place of employment, you may be receiving an error message because of a firewall. Firewalls inhibit your computer’s ability to access our VIP Club site. You may have to use a different computer (e.g., your home computer, public computer or a laptop) to gain access to the VIP Club web site. You may wish to consult with your network administrator.

I am receiving text or email alerts and didn’t sign up for them.

If you are receiving text or email alerts and didn’t sign up for them, please contact custservice@nmlottery.com and provide us with your name, email address and phone number. A lottery representative will contact you to resolve this issue.

How do I create a VIP Club account?

  1. Click the VIP Club link on the New Mexico Lottery home page or click here.
  2. Enter your First Name and Last Name in the boxes provided.
  3. Choose a secret question from the drop down menu.
  4. Enter your secret answer in the box provided.
  5. Enter your email address.
  6. Choose a password which must be at least 8 characters in length.
  7. Read the terms of use and check the box indicating your agreement with these terms.
  8. Click "Sign-Up"

I don’t have internet service but I want to be a VIP Club member.

The features of the New Mexico Lottery VIP Club are digital and require internet service. The information provided by the VIP Club, such as winning numbers, jackpot amounts and the ability to check your tickets, is also available at all New Mexico Lottery retailers.

Can I change "my services" over the phone?

For security reasons, only you can make changes to your email or text preferences. To change your account, log into the VIP Club.

  1. Click "My Services"
  2. Make the desired changes.
  3. Click "Save"

I no longer wish to be a VIP Club member.

To unsubscribe, log into the VIP Club.

  1. Click "My Account"
  2. Click "Delete My Account" in the "My Info" section (located under the "Save" button.
  3. Enter your email address and password.
  4. Click "Delete My Account"

How many states are in Hot Lotto?

16 United States lotteries participate in Hot Lotto.
Map of the lotteries that feature Hot Lotto

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Where do Lottery proceeds/revenues go?

100% of Lottery proceeds go to the Lottery Tuition Fund per the New Mexico Lottery Act.

Click here to find detailed information in the New Mexico Lottery's Annual Reports.

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How do you decide who gets Lottery money?

These decisions are made by the Legislature and Governor, and then administered by the agencies that they designate. Currently, all funds are earmarked for higher education through the Legislative Lottery Scholarship program administered by the Higher Education Department.

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How do you get a Legislative Lottery Scholarship?

Scholarship eligibility has been established by the Higher Education Department.

Can I apply for a Lottery Scholarship at the Lottery office?

No. The New Mexico Lottery does not administer scholarships. Our mission is to provide the maximum amount of revenue for New Mexico education through the operation of a fair, honest lottery for the entertainment of the public.

The New Mexico Higher Education Department oversees the Legislative Lottery Scholarship program and sets eligibility. The New Mexico Higher Education Department's toll-free phone number is 1-800-279-9777 and its website is www.hed.state.nm.us.

For more information about Legislative Lottery Scholarship eligibility, click here.

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What is "Lotto Combo™"?

Ask for Lotto Combo™ and get all 4
  • $2 Powerball ticket
  • $1 Mega Millions ticket
  • $1 Hot Lotto ticket
  • $1 Roadrunner Cash ticket
Each ticket consists of a Quick Pick play for the game’s next available drawing.

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Where can I find Powerball winning numbers?

Click here to watch the drawings online

Drawings are held Wednesdays and Saturdays at 8:59 pm Mountain Time.

You can buy tickets until 8:00 pm for that night's drawing. After the drawing, winning numbers are available here at nmlottery.com, at all Lottery retailers and on our player hotline at (505) 342‑PLAY (7529).

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How many states are in Powerball?

44 United States lotteries and the US Virgin Islands Lottery participate in Powerball.
Map of the lotteries that feature Powerball

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If Powerball, Mega Millions and Hot Lotto are multi-state games, does that mean that the money from those games goes out of state?

Similar to other New Mexico Lottery games, proceeds from the sale of Powerball, Mega Millions and Hot Lotto tickets remain in state. Member lotteries send a percentage of their sales to fund the multi-million dollar jackpots, but the proceeds from ticket sales remain in the state.
Click here to learn more about Powerball.

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Where can I find Mega Millions winning numbers?

Click here to watch the drawings online

Drawings are held Tuesdays and Fridays at 9:00 pm Mountain Time.

Tickets can be purchased until 8:45 pm (MT) for that night's drawing. Following the drawing, winning numbers are available here at nmlottery.com, at all Lottery retailers and on our player hotline at (505) 342‑PLAY (7529).

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How many states are in Mega Millions?

44 United States lotteries and the US Virgin Islands Lottery participate in Mega Millions.
Map of the lotteries that feature Mega Millions

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What happens when I choose a "Quick Pick"?

When a player asks for a Quick Pick, the player's numbers are randomly selected by the Lottery computer system.

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Where can I find Hot Lotto winning numbers?

Drawings are held Wednesday and Saturday evenings at approximately 8:40 pm Mountain Time.

You can buy tickets for Wednesday and Saturday drawings until 8:00 pm for that night's drawing. After the drawing, winning numbers are available here at nmlottery.com, at all Lottery retailers and on our player hotline at (505) 342‑PLAY (7529).

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Where can I find Roadrunner Cash winning numbers?

Drawings are held Monday through Saturday at approximately 9:45 pm Mountain Time.

Tickets can be purchased until 9:30 pm for that night's drawing. Following the drawing, winning numbers are available here at nmlottery.com, at all Lottery retailers and on our player hotline at (505) 342‑PLAY (7529).

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Where can I find Pick 3 winning numbers?

Drawings are held daily Monday through Saturday at approximately 9:45 pm Mountain Time.

Tickets can be purchased until 9:30 pm for that night's drawing. Following the drawing, winning numbers are available here at nmlottery.com, at all Lottery retailers and on our player hotline at (505) 342‑PLAY (7529).

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Do you know where the winning Scratcher tickets are?

No. Winning tickets are distributed randomly throughout a game's packs of tickets. The packs of tickets are sealed before they are delivered to the Lottery. The still-sealed packs of tickets are distributed randomly to the retailers as the game is ordered. You never know where the winning tickets are or who will win. That's what makes playing the Lottery so much fun!

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What Are "Overall Odds"?

To determine the overall odds of a Scratcher game, take the number of tickets in a game and divide it by the total number of prizes in that same game. For example, 100 tickets divided by 25 winners equals overall odds of 1 in 4.

If the "overall odds of winning a prize" in a game are 1 in 4, this does not mean that there is an automatic winner within every 4 consecutive tickets. Prizes are distributed randomly throughout the total game and there is no pattern as to where they will occur. It's all a matter of luck and that's what makes it fun!

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What is a second-chance drawing?

Second-chance drawings are opportunities for players to enter their non-winning New Mexico Lottery tickets for a second chance to win cash or merchandise prizes. Information about second-chance drawings is available at www.nmlottery.com and at Lottery retailers. Check the website frequently for information on promotions, new games and winners.

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How long do I have to claim a prize?

All New Mexico Lottery prizes must be claimed within 90 days from the date of the drawing or of the announced end date of a Scratcher game or the business day prior to the 90th day if the Lottery is not open for business.

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Can I remain anonymous if I win?

The New Mexico Lottery is a government instrumentality and falls under the Inspection of Public Records Act. The law requires public access to virtually all public records including records about Lottery prize winners. According to a policy adopted by the New Mexico Lottery's Board of Directors, the Lottery will release a winner's name, their city of residence and prize amount when requested. Knowing who is winning Lottery prizes promotes the public's confidence in the Lottery as a fair and honest enterprise.

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Can my heirs inherit the annuity payments from a jackpot?

A Lottery prize is like any other asset. Per the New Mexico Lottery Act, prizes may be paid to a deceased winner's estate or to a person designated by judicial order. In the event of the death of a Lottery winner during the annuity payment period for the Powerball, Mega Millions or Hot Lotto game, the remaining annuity payments may be paid each year to the estate. Or, upon the petition of the estate to the New Mexico Lottery, with the approval of the Multi-State Lottery Association (MUSL), the Lottery may accelerate the payment of all the remaining Lottery proceeds to the Estate. If such a determination is made, the cash value of the securities and/or cash held to fund the deceased Lottery winner's annuitized prize may be distributed to the estate.

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Where can I buy Lottery tickets?

Lottery tickets are available at many grocery, gas and convenience stores.

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Can I play the New Mexico Lottery if I live in another state?

While visiting New Mexico, travelers can purchase New Mexico Lottery games from Lottery retailers across the state and bring the tickets back to their home state or country. Currently, no Lottery can sell tickets over the Internet or by mail across state lines or the U.S. national border. Any Internet lottery site that purports to sell tickets or "shares" for games such as Powerball is operating illegally.

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How can I spot a Lottery scam?

No legitimate lottery knows the identity of a winner until the player presents a ticket for verification. Therefore, Lottery winners are not notified by email, letter or telephone call except in instances when a player completed an entry form for a New Mexico Lottery second-chance drawing or other New Mexico Lottery promotion. The criminals behind email, letters or telephone calls identifying you as a Lottery winner are trying to obtain personal information from you to engage in identity theft or to collect bogus fees for processing the so-called prize. No legitimate lottery charges winners a fee when claiming a prize. Please do not respond to these fraudulent emails, letters or telephone calls or provide any personal information. If you feel you have been a victim of a Lottery scam, call the New Mexico Attorney General's Office at 1-800-678-1508. Click here for more information on lottery scams.

Scam brochures are available in Lottery displays at most New Mexico Lottery retailers.

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What if I'm approached on the street and asked to buy a Lottery ticket?

Under no circumstances should an individual purchase a Lottery ticket of any kind from anyone on the street. No one should ever have to pay someone for a legitimate, winning Lottery ticket. Any winning Lottery ticket exceeding $600, instant (scratcher) or online, needs to be brought to Lottery headquarters for verification.

Click here for more Information on Lottery Related Scams.

Additionally, Scam brochures are available in Lottery displays at most New Mexico Lottery retailers.

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How was the New Mexico Lottery created?

In 1994, New Mexico voters passed a public referendum approving the formation of a Lottery. The New Mexico Lottery Act went into effect on July 1, 1995. On April 27, 1996, the New Mexico Lottery became the 38th U.S. lottery. New Mexico Lottery Historical Timeline

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Is the Lottery a state agency?

No. In the New Mexico Lottery Act, the Legislature declared that "the most desirable, efficient and effective mechanism for operation of a state lottery is an independent lottery authority organized as a business enterprise separate from state government, without need for state revenues or resources and subject to oversight, audit and accountability by public officials and agencies."

As a result, it established the New Mexico Lottery Authority as a government instrumentality, separate and apart from the state, governed by a board of seven directors, who are appointed by the Governor. The Lottery is subject to oversight by the Legislative Finance Committee.

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What is the New Mexico Lottery's computerized drawing system?

The Origin™ digital draw system, manufactured by Smartplay International, is a self-contained random number generation and graphic display device.

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How does the New Mexico Lottery's computerized drawing system work?

The system uses two hardware devices which pass all internationally-accepted scientific and mathematical randomness tests. It uses quantum physics to create a range of more than six billion numbers. The system is then programmed to randomly generate winning numbers within a particular games matrix (range.)

Are the Lottery's computerized drawing system machines certified?

An independent testing lab, Secure Software of Chantilly, VA, has tested and certified both the Origin™ System in general, and the New Mexico Lottery's specific game matrix and program.

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How are the winning numbers selected from the Lottery's computerized drawing system?

The draw application queries the random number server for random numbers. When the drawing option is selected, the system switches from selecting random numbers from within the entire range of more than six billion numbers to only those in the matrix for a particular games drawing --- the same range of numbers available with traditional ping pong-style balls.

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Can the Lottery's computerized drawing system be hacked?

No. There is no connection to any network or the Internet. The system is locked into the console and stored inside a secured room with restricted access. Log-on validation is required prior to the start of a game. Once the system is powered up, every keystroke is recorded to a secure log that cannot be altered. All activities are monitored by closed circuit camera. The system also runs a self-diagnostic check during startup known as a cyclic redundancy.

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Do other lotteries use computerized drawing systems?

More than half of all US lotteries use a computerized drawing system to select some of their winning numbers.

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Who operates the Lottery's computerized drawing system?

An employee from the Lottery security staff operates the computer inside a secure draw studio. An independent auditor monitors each step of every drawing, following a detailed checklist of dozens of items. A separate team of a Lottery control room operator and an additional auditor monitor different transactions with different checklists. All procedures must balance and match before drawing results are made official. Additionally, all New Mexico Lottery drawings are open to the public for viewing and monitoring. Advance requests are necessary because of after-hours access to a secured facility.

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Where can I find historical winning numbers

Winning numbers going back to January 2006 are posted at www.nmlottery.com.

On the homepage, click "Past Winning Numbers" then select the desired game and drawing date range.

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In what state was the jackpot-winning ticket sold?

Information about the latest Powerball jackpot winners is available at our website by clicking on the link titled "How to Play Powerball." At the Powerball page, there is a link titled "Click here to find out where the latest Powerball jackpot was won." This link is immediately below the NM Drawing Results table.

There are similar links at our website's "How to Play Mega Millions" page. You may wish to bookmark these links so that you can get the information more quickly.

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In what city or store was a winning ticket sold?

As a matter of policy, the New Mexico Lottery does not disclose the city or name of store that sold a winning ticket until the player has had an opportunity to come forward to claim the prize. We believe this promotes greater player and store security and it encourages all players to check their tickets for prizes. Once a prize has been claimed, the information is posted to our website.

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How much will I pay in taxes if I win big?

The New Mexico Lottery is required by law to report any prize in excess of $600 and to withhold state taxes at the current rate of 6% and federal taxes at the rate of 25% from any prize in excess of $5,000.

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Is the estimated cash option amount after taxes?

Both the advertised annuitized jackpot and the estimated cash option for Hot Lotto, Powerball and Mega Millions are pre-tax amounts. As of May 2010, the current federal tax rate is 25% and the current NM tax rate is 6%.

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I have a suggestion to change the Legislative Lottery Scholarship program.

The New Mexico Lottery raises money for the Legislative Lottery Scholarship program while the New Mexico Higher Education Department oversees the entire program.. Oftentimes, state legislators will propose changes to the program. You may wish to share your suggestion with your state legislator or the New Mexico Department of Higher Education.

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I lost my scholarship. Can I get it back?

While the New Mexico Lottery raises money for the Legislative Lottery Scholarship program, the New Mexico Department of Higher Education establishes eligibility and administers the program. Please call the Higher Education Department at 1-800-279-9777.

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Still have a question? Contact Us.

E-mail:
custservice@nmlottery.com

Mail:

New Mexico Lottery
Communications Office
PO Box 93130
Albuquerque, NM 87199-3130

Phone: (505) 342-7600

For the latest winning numbers and current jackpots, call the Player's Hotline at (505) 342-PLAY (regular phone charges apply.)
If you have any questions or concerns regarding accessibility or auxiliary aids and services for persons with disabilities, please contact our offices at (505) 342-7600. Our TDD phone number is (505) 342-7535.

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How to Play

Where to Find Winning Numbers

Winners/Claiming Prizes

VIP Club

Lottery Proceeds

The Legislative Lottery Scholarship

Scams

About the New Mexico Lottery

Computerized Drawing System

About Multi-State Games

Still have a question?