Retailer Resources
For detailed claim information and a printable Lottery claim form, visit Claim A Prize at nmlottery.com. Lottery Customer Service is available to answer questions by email at custservice@nmlottery.com or by phone at 505-342-7600 between 8 a.m. and 5 p.m., Monday through Friday.
Best Practices & Play Center Planograms
Sign Catalog
Equipment Reference Booklets
Game/Promotion Information Sheets
- $25, $50 or $100! Scratcher Winner Boards Sell-in Sheet
- Cash Spectacular Second-Chance Promotion Sell-in Sheet
- Guy Fieri Flavortown Fortune! Second-Chance Promotion AND Retailer Promotions Sell-in Sheet
- HD Scratchers Sell-in Sheet
- Holiday Scratchers Second-Chance Promotion 2024 Sell-in Sheet
- Jackpot 7s Fast Play! Sell-in Sheet
- JAWS CA$H ATTACK! Second-Chance Promotion AND Retailer Promotion Sell-in Sheet
- Lottery Bucks Information Sheet
- Mega Millions Relaunch 2025 Fact Sheet
- MONOPOLY™ Second-Chance Promotion Sell-in Sheet
- Pink Panther™ Crossword Second-Chance Promotion Sell-in Sheet
- Powerball Step-Down & Double Play Sell-in Sheet
- Super Ticket Sell-in Sheet
- Wild Joker Crossword Second-Chance Promotion Sell-in Sheet
- X Series 2024-2025 Second-Chance Promotion Sell-in Sheet
Forms
- How to change your bank account
- Change in ownership
- Business Name Change
- Additional Store to an Existing Chain or Independent Account
- How and why should I track inventory?
- Shift Tracking
- 3 Shift Tracking
- Retailer Conduct Policy
- Retailer Compensation Plan
- Past Due and Delinquent Retailer Accounts
- Investigations of Retailers Due to Sales to Minors
New Mexico Lottery Retailer Application and Contract
New Mexico Lottery Act
Cool Marketing Ideas “from Scratch”:
Four Winds in Albuquerque created t-shirts for their staff to promote Holiday Scratchers. They even included a reminder that Lottery make great gifts for ages 18 and up. Well done, Four Winds!
